Returns or Exchange
Your satisfaction is our goal. Please inspect your order upon delivery, and if for any reason you are not satisfied, you may return the merchandise within 60 days* from the date of purchase. Please note that we can only accept for refund or exchange merchandise that is current and in saleable condition. If the merchandise is damaged or defective at the time of delivery, please contact us for instructions.
Shipping and handling charges cannot be refunded.
To return or exchange an item, please complete the form that accompanies your order, and send your shipment by insured Parcel Post or UPS to:
Museo de Arte de Ponce
PO Box 9027
Ponce, PR 00732-9027
*Applies to online purchases. For retail store purchases with a receipt, you may return or exchange merchandise in saleable condition within 30 days from the date of purchase. Without a receipt, a store credit will be issued at the lowest selling price.